cleaning after another's !@#$%^*#

it's another day of @#$%^&* at work...
came back from a working trip to Sarawak on Wednesday
found out that the despatch boy havent 'moved an inch'
all the letters and parcels of circulars and directives that are supposed to be sent out by Monday morning are still as they were when i left them on Friday night...

i had made sure they're all done before i flew off
i personally told him (very politely) to get them despatched
i even went the extra mile by making his job a lot easier (a whole lot easier, well, i dont have to, but i did...)
i worked like mad, stayed back just to get it all done so it wont be delayed while i'm away in Sarawak...
but... this is how he 'repay' me???!!!!
guess what, this is not the first time...

sometimes, it's not that the service is slow and unresponsive...
we officers work like mad to get things done but some !@#$%^ staff would just screw it all up...
but in the end, when things go wrong, we're the ones who get screwed...
the thing with public service is that inefficient staff like the above mentioned despatch guy don't get fired, at least not that easily...
the most is that you'll get a few warning letters, or maybe get transfered
that doesnt at all solve the problem...
the black sheep remains in the service, just this time, some other agency's unlucky lar...
it's a vicious cycle, trust me, it's not easy to be in here.

i always believed in serving others, and not to be served
even when you're dealing with your subordinates...
but this???
if you're nice to them, they'll take advantage over you...
i had always believed in the the Golden Rule
but this is getting a bit hard, especially in the work place
people think you're guillible when you're humble...
people think you're 'easy' when you're friendly...
dilemma... dilemma...